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Refund Policy

Last Updated: October 24, 2025

Our Commitment to You

At US Transit Permit, your satisfaction is our top priority. We stand behind the quality, efficiency, and professionalism of our work. We offer a 100% Satisfaction Guarantee to ensure you feel confident and secure when choosing our services.

Requesting a Refund

If you are not completely satisfied with our service, you are entitled to request a full refund. To initiate a refund request:

  1. Contact our support team via the contact information on our website within 30 days of your purchase.
  2. Provide your order details and a brief explanation of why you are not satisfied with the service provided.
  3. Our team will review your request promptly.

Conditions for Refund

Refunds will be processed under the following conditions:

  • The request is made within 30 calendar days of the original purchase date.
  • The dissatisfaction is related to the quality of our service, our efficiency, or the work performed by our team.

Note: Once a filing has been successfully submitted to and accepted by the FMCSA or other government agency on your behalf, we may not be able to offer a full refund, as the service has been rendered. However, we will assess each case individually to arrive at a fair resolution.

Processing Your Refund

Once your refund request is approved, the funds will be returned to your original method of payment within 5-10 business days.

Contact Us

If you have any questions about our Refund Policy, please contact us:

Support@ustransitpermit.com

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