Refund Policy
Last Updated: October 24, 2025
Our Commitment to You
At US Transit Permit, your satisfaction is our top priority. We stand behind the quality, efficiency, and professionalism of our work. We offer a 100% Satisfaction Guarantee to ensure you feel confident and secure when choosing our services.
Requesting a Refund
If you are not completely satisfied with our service, you are entitled to request a full refund. To initiate a refund request:
- Contact our support team via the contact information on our website within 30 days of your purchase.
- Provide your order details and a brief explanation of why you are not satisfied with the service provided.
- Our team will review your request promptly.
Conditions for Refund
Refunds will be processed under the following conditions:
- The request is made within 30 calendar days of the original purchase date.
- The dissatisfaction is related to the quality of our service, our efficiency, or the work performed by our team.
Note: Once a filing has been successfully submitted to and accepted by the FMCSA or other government agency on your behalf, we may not be able to offer a full refund, as the service has been rendered. However, we will assess each case individually to arrive at a fair resolution.
Processing Your Refund
Once your refund request is approved, the funds will be returned to your original method of payment within 5-10 business days.
Contact Us
If you have any questions about our Refund Policy, please contact us: